aruba warranty vs support

endobj >> <> /Type /StructElem << /P 759 0 R << endobj endobj Try uploading again later. endobj /Pg 122 0 R /Type /StructTreeRoot /K [ 78 0 R ] (Includes Aruba Reseller and Distributor partners) Login to your account using your HPE OnePass Email Address & Password. /Type /StructElem Software & Documents . /S /P 621 0 obj 206 0 obj /Pg 122 0 R /K [ 156 ] /Pg 123 0 R << << 571 0 R 572 0 R 564 0 R 563 0 R 562 0 R 561 0 R 560 0 R 559 0 R /K [ 723 0 R 724 0 R 725 0 R 726 0 R 727 0 R 728 0 R ] /K [ 46 ] >> /K [ 495 0 R ] /Type /Group /P 688 0 R /K [ 596 0 R ] /S /P 850 0 obj /Type /StructElem 522 0 obj /K [ 597 0 R ] endobj << 529 0 obj endobj Aruba Instant On warranty is available only to the original end user who purchased Aruba Instant On through an authorized Aruba distribution channel. >> << /Type /StructElem Via Phone: Via Phone: North America: 1-800-WiFiLAN (1-800-943-4526) North America: 1-800-WiFiLAN (1-800-943-4526) /P 103 0 R /S /TD << /Pg 121 0 R /Type /StructElem >> /S /P /S /P endobj /S /TD >> /Type /StructElem /P 27 0 R endobj /Pg 123 0 R >> 334 0 obj endobj >> Our support options provide the flexibility to choose how much of the network support burden you wish to take on vs. offloading to a partner or HPE. 164 0 obj /S /TH /Pg 121 0 R endobj /Pg 123 0 R /P 103 0 R /K [ 180 181 ] << >> /Pg 121 0 R 240 0 R 240 0 R 239 0 R 239 0 R 236 0 R 236 0 R 237 0 R 237 0 R /Type /StructElem /Header /Sect <> >> /K [ 484 0 R ] 344 0 obj << << /Type /StructElem /S /TH /K [ 461 0 R ] endobj >> /Type /StructElem endobj /Type /StructElem Product Warranty: For warranty . /S /TH endobj /Type /StructElem /K [ 73 ] /S /TD /K [ 80 81 ] /GS7 113 0 R >> endobj /Type /StructElem /K [ 241 0 R ] 457 0 obj /P 201 0 R >> /Pg 123 0 R /Type /StructElem 384 0 obj endobj 620 0 R 620 0 R 613 0 R 614 0 R 612 0 R 611 0 R 610 0 R 609 0 R 45 0 obj /ParentTree 9 0 R /P 479 0 R endobj /K [ 127 0 R ] << endobj <> /P 262 0 R 763 0 obj << /Type /StructElem >> /Type /StructElem /StructParent 3 /Endnote /Note /Pg 122 0 R The result of running this update is that contracts that you have linked will be visible from the details page of both the device group and of the individual device(s) covered by the contract. >> endobj /Pg 121 0 R /K [ 131 132 ] endobj You gain this access when you link your HPE Support Center profile to your contract or warranty. /K [ 98 ] /Resources <> /Pg 122 0 R /S /TD >> >> /K [ 160 0 R ] /K [ 115 ] endobj /P 408 0 R /Pg 122 0 R Additionally, Foundation Care can provide more flexibility and timeliness for hardware replacement. /K [ 152 ] >> For some HPE Support Center features, you must have an active contract or warranty covering a specific product to access HPE's downloads, knowledge, and tools. /K [ 104 ] /K [ 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R 97 0 R ] Limited lifetime warranties are generally extended to products purchased after November 1st, 2019. 203 0 obj /S /Link >> /S /P /Type /StructElem << Latest can be found at http://www.arubanetworks.com/support/contact_support.php. endobj /Pg 121 0 R /Type /StructElem /S /P /K [ 22 ] endobj Aruba, a subsidiary of Hewlett-Packard (HP), is recognized as an industry leader in providing data and network support in the ever-changing landscape of business digital platforms. /P 261 0 R /P 494 0 R /Pg 123 0 R /Pg 123 0 R endobj /S /P /Pg 125 0 R 676 0 obj 40 0 obj 431 0 obj /Pg 122 0 R /Pg 123 0 R 191 0 obj If a contract or warranty you are linked to with single ownership is also part of a share, consider transferring ownership before unlinking it from your account. /Descent -250 456 0 obj /Type /StructElem endobj /S /TD << 502 0 obj 533 0 obj endobj 354 0 obj /Pg 123 0 R /P 825 0 R /Type /StructElem /P 155 0 R >> /Type /StructElem /S /P >> >> To receive service from Aruba TAC for priority assistance, 24x7x365, troubleshooting and guidance with set up, configuration, interoperability or any additional advance technical troubleshooting, your product must have an active Foundation Care for Aruba support contract. /Pg 122 0 R <> /S /TD >> /Pg 123 0 R /P 747 0 R 100 0 obj /Pg 123 0 R 582 0 obj . >> /K [ 475 0 R ] /Type /StructElem /Type /StructElem /P 812 0 R /Pg 124 0 R endobj /Pg 121 0 R /P 760 0 R /Pg 122 0 R /P 52 0 R /Pg 122 0 R >> 64 0 obj /S /P /S /P 156 0 obj /LastChar 122 /P 570 0 R /S /TD Another user has changed the ownership type of a contract that applies to at least one of your devices from single to multiple, allowing you to link that contract to your profile. << >> /GS7 113 0 R >> endobj /S /P /Pg 122 0 R /K [ 24 25 ] endobj /P 754 0 R 815 0 obj << endobj /Type /StructElem /K [ 589 0 R ] /Pg 123 0 R endobj /P 771 0 R << /K [ 223 0 R 224 0 R 225 0 R 226 0 R 227 0 R 228 0 R ] /S /TD /Pg 123 0 R /P 628 0 R /P 260 0 R 378 0 obj >> /StructParents 6 /Pg 121 0 R Aruba Warranty & Support Summary. 798 0 obj /P 203 0 R /S /TH << /Pg 123 0 R 680 0 obj 20 0 obj /Pg 121 0 R 348 0 obj /P 723 0 R /Pg 124 0 R 186 0 obj >> >> << /Type /StructElem 735 0 R 735 0 R 729 0 R 729 0 R 730 0 R 730 0 R 722 0 R 722 0 R /Pg 121 0 R /Pg 122 0 R /P 199 0 R /S /P /FontName /BCDEEE+Calibri /S /P /Pg 123 0 R << /P 213 0 R You should address these cases individually, by reactivating or by changing the ownership mode to multiple. /P 765 0 R 606 0 obj /Type /Metadata /P 643 0 R /Type /StructElem 488 0 obj 288 0 obj endobj >> /Type /StructElem /Type /StructElem 127 0 R 127 0 R 250 0 R 250 0 R 249 0 R 249 0 R 241 0 R 241 0 R << Support Portal . Aruba has warranties that can be categorized by the length of warranty coverage on a product. /P 839 0 R endobj << Aruba representatives will ask for information about the product during warranty claim intake. /Pg 123 0 R /Type /StructElem 383 0 obj endobj 280 0 obj >> 645 0 obj /Pg 123 0 R << /Type /StructElem /Type /StructElem Foundation Care contracts offer additional support options, such as advanced troubleshooting for users, personalized guidance on best practices, expanded warranty coverage, and a personal support team that is available 24/7 to ensure all needs are met with maximum efficiency. << 722 0 obj << /S /TD /S /P 112 0 obj >> endobj You will want to have an in-depth discussion about each with your Aruba representative. 667 0 obj /Pg 122 0 R /P 569 0 R << /Pg 123 0 R /Type /StructElem >> /K [ 561 0 R ] /Type /StructElem Click, Repeat steps 3 through 7 for all of your warranties. endobj 679 0 obj << /Pg 123 0 R >> /Pg 123 0 R /K [ 6 ] /Type /StructElem /P 558 0 R /S /TR /K [ 42 ] 324 0 obj /K [ 41 ] /Pg 123 0 R /Pg 121 0 R 263 0 obj There is no delivery time commitment, and delivery timemay vary depending on the customer location. /P 106 0 R /S /TD << << 818 0 obj /K [ 137 ] << <> /K [ 546 0 R 547 0 R 548 0 R 549 0 R 550 0 R 551 0 R ] /S /P /P 821 0 R 670 0 obj /P 361 0 R /Type /StructElem endobj << << endobj endobj 114 0 obj /P 796 0 R /K [ 15 16 ] endobj /Type /StructElem /S /P /Pg 121 0 R /Type /StructElem /S /TH /P 568 0 R endobj /S /P /Type /StructElem /Type /StructElem If youre wondering, How is support different from my warranty?, Aruba Foundation Care differs by providing technical support, software updates and upgrades, and hardware replacement services that are within reach 24/7/365 days a year. /Pg 122 0 R /K [ 30 ] 767 0 obj /P 269 0 R << << [ 226 0 0 0 0 0 682 0 303 303 0 0 250 306 252 386 507 507 507 507 /P 268 0 R 731 0 R 731 0 R 732 0 R 732 0 R 733 0 R 733 0 R 734 0 R 734 0 R << /Pg 124 0 R /S /TD 199 0 obj 806 0 R 806 0 R 807 0 R 807 0 R 808 0 R 808 0 R 801 0 R 801 0 R 19 0 obj /P 104 0 R << >> 405 0 obj /Type /StructElem 36 0 obj << endobj /Pg 121 0 R /Type /StructElem /K [ 749 0 R ] 806 0 obj /Annotation /Sect endobj /K [ 32 33 ] /P 763 0 R What's the Difference? >> /P 836 0 R >> 732 0 obj /K [ 30 ] << >> /F1 117 0 R endobj /Pg 122 0 R 330 0 obj /S /Link << /P 626 0 R endobj Expand the section below section for the type of contract or warranty you want to link. /Pg 121 0 R /P 392 0 R endobj endobj Run the update any time after the original automatic registration and entitlement process was completed, when: 1.) /P 763 0 R endobj 128 0 obj /S /TD endobj /Pg 122 0 R >> endobj /P 765 0 R /S /P 793 0 obj >> >> https://www.arubanetworks.com/support-services/product-warranties/. /S /TD /Type /StructElem 821 0 obj 392 0 obj >> /Type /StructElem /Type /StructElem /S /TD >> If you do not have your contract identifiers, click the Request a copy of your Service Contract Welcome Letter link at the top of the Batch link tool page. /Pg 123 0 R /Pg 123 0 R << /Type /StructElem /P 550 0 R >> /P 227 0 R 0 0 0 494 0 418 537 503 316 474 537 246 0 480 246 813 537 538 /S /P << If you do not, the share will be removed as well, and those users will lose their access to the services provided by that contract or warranty. 778 0 obj /P 73 0 R 383 0 R 383 0 R 382 0 R 382 0 R 375 0 R 375 0 R 374 0 R 374 0 R 607 0 R 608 0 R 600 0 R 600 0 R 599 0 R 599 0 R 598 0 R 598 0 R 703 0 obj /Pg 123 0 R 132 0 obj << /K [ 335 0 R ] /P 677 0 R /K [ 103 ] /Type /StructElem endobj endobj 426 0 obj /S /P endobj /Type /StructElem endobj << /K 3 /P 23 0 R >> /Pg 121 0 R /Type /StructElem << endobj /P 760 0 R 298 0 obj /S /TD << /S /TD /P 634 0 R /P 446 0 R 281 0 obj << >> /K [ 711 0 R 712 0 R 713 0 R 714 0 R 715 0 R 716 0 R ] /K [ 88 ] <> /S /P /Type /StructElem /K [ 131 0 R 13 0 R 132 0 R 14 0 R 133 0 R ] /P 378 0 R /K [ 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R ] /S /P /K [ 354 0 R ] /Type /StructElem /P 266 0 R Well, weve got you covered. /Type /StructElem /Type /StructElem 584 0 obj /S /TD Transfering an Aruba product to a third party voids the remaining warranty coverage. /P 83 0 R As verbs the difference between warranty and support is that warranty is to warrant; to guarantee while support is (to keep from falling) To keep from falling. /Pg 123 0 R /Pg 123 0 R endobj endobj 709 0 obj /P 23 0 R /P 23 0 R endobj << /Pg 122 0 R >> /Pg 124 0 R endobj /Type /StructElem /Name /F2 /K [ 107 ] 246 0 obj /S /P endobj /K [ 8 ] 751 0 obj endobj /P 51 0 R endobj /P 771 0 R /Type /StructElem /K [ 620 0 R ] /Group << endobj /P 606 0 R /P 765 0 R /S /P /K [ 348 0 R ] endobj /Pg 123 0 R /K [ 133 134 ] endobj /P 727 0 R /S /P /P 54 0 R << >> /S /P << endobj /P 636 0 R /Pg 121 0 R Enter your Support Account Reference (SAR) or System Handle. 686 0 obj endobj << /Type /StructElem << /K [ 8 ] /Type /StructElem Foundation Care can be a cost-effective supplement for Aruba support, usually costing only 10% of the overall hardware investment. /S /P /S /P 634 0 R 635 0 R 636 0 R 637 0 R 638 0 R 639 0 R 640 0 R 641 0 R ] /Type /StructElem << /K [ 419 0 R 420 0 R 421 0 R 422 0 R 423 0 R 424 0 R ] << /Pg 124 0 R 692 0 obj Find a detailed description of the offerings, service elements and delivery details in this comprehensive document. /P 270 0 R >> /Pg 121 0 R endobj endobj /P 627 0 R /P 13 0 R /Type /StructElem << << /S /P /Type /StructElem /Pg 123 0 R 424 0 obj /Type /StructElem << >> /Chartsheet /Part /CS /DeviceRGB >> /K [ 76 77 ] /S /P /Pg 124 0 R 397 0 obj /Type /StructElem /S /TR 515 0 obj >> /Type /StructElem >> << << >> endobj >> /K [ 650 0 R ] /P 768 0 R /P 23 0 R 105 0 obj << << /K [ 530 0 R ] endobj endobj /S /TH /Pg 122 0 R /K [ 32 ] /S /P /S /TD /S /TD >> /K [ 462 0 R ] /Pg 122 0 R endobj /Type /Action 588 0 obj /K [ 809 0 R ] 343 0 obj >> endobj /Pg 123 0 R /K [ 799 0 R 800 0 R ] 536 0 obj /K [ 56 57 ] /K [ 154 155 ] >> endobj /Pg 123 0 R /Type /StructElem /S /TD >> >> A warranty was inactive or was migrated to uplifted packaged support. /K [ 375 0 R ] >> endobj >> /Type /StructElem /Pg 122 0 R 13 0 obj /P 341 0 R << /Pg 123 0 R >> Many Aruba products are eligible for lifetime or limited lifetime warranty. >> /Type /StructElem /Pg 123 0 R 4. endobj /K [ 599 0 R ] Specify the new owner by entering their email address or by selecting it from the list. >> /Type /StructElem 799 0 obj 734 0 obj 97 0 obj << /S /TD endobj endobj /Type /StructElem /S /TR endobj << /Type /StructElem /ExtGState << << /Type /StructElem 418 0 obj /K [ 101 ] >> /K [ 388 0 R 389 0 R 390 0 R 391 0 R 392 0 R 393 0 R ] /F1 117 0 R /Pg 121 0 R /S /P /S /P 525 0 obj /K [ 105 ] /K [ 12 13 ] endobj << 53 0 obj <> Choosing "Yes" simplifies the management of your entitled services by allowing other users to see your profile and email address if they link or attempt to link a contract or warranty you own. /Type /StructElem /Pg 123 0 R 805 0 obj endobj The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. /Pg 122 0 R /S /TD endobj /Pg 121 0 R endobj /Pg 123 0 R /Pg 125 0 R /K [ 86 87 ] You can link three types of contracts and warranties. Warranty & Support . /P 18 0 R Copyright 2023 Hewlett Packard Enterprise Development LP, Online RMA adds more time savings for customers, Receive AI-powered support with Aruba Central, Bypass L1 - Rapid escalation to senior L2 engineers, Custom ASP dashboard and quarterly analytics. 724 0 obj >> 29 0 obj /P 100 0 R 152 0 obj /Pg 121 0 R 753 0 obj << /K [ 38 39 ] 792 0 obj /Pg 123 0 R >> /K [ 518 0 R ] /Pg 121 0 R /K [ 23 ] To link packaged support, complete the following steps: For a video demonstration of linking warranties, see:media.now.hpe.com/mp.aspx?key=MNKKJSLDEL&eid=LJSMQKMFME. /S /P /K [ 143 ] /S /P >> /Pg 122 0 R /Type /StructElem /P 51 0 R << /S /TD << /S /P /Type /StructElem /K [ 430 0 R ] /P 30 0 R >> >> /F3 878 0 R /Type /StructElem /S /P /Pg 122 0 R /Type /StructElem endobj endobj /S /TD >> /Pg 123 0 R /Type /StructElem <> /S /P /Pg 124 0 R /P 635 0 R /Font << /Type /StructElem /K [ 129 0 R ] >> /Tabs /S >> /P 70 0 R 682 0 obj /Pg 121 0 R 400 0 obj /K [ 395 0 R 396 0 R 397 0 R ] /K [ 1 ] /GS7 113 0 R /Type /StructElem endobj endobj /P 820 0 R 213 0 obj /S /P /Pg 121 0 R << 380 0 obj This page lists the upload date and status, and a link to a report file, for each CSV file you have uploaded. /K [ 576 0 R ] /StructParent 2 /P 391 0 R >> /P 268 0 R /S /TR 558 0 obj << /Pg 121 0 R <> /K [ 186 0 R ] 58 0 obj >> /Pg 123 0 R <> /S /TD /P 766 0 R >> /Pg 122 0 R /K [ 72 73 ] 463 0 obj /S /P /Type /StructElem /S /P /P 524 0 R Enter your Service Agreement ID (SAID) or Contract Number. of 7 SUPPORT SERVICES REFERENCE GUIDE HPE ARUBA TECHNICAL SUPPORT HOW TO REACH TECHNICAL SUPPORT Technical Support (including Defective Parts Replacement) for your Assets (Products) is determined by the Service Level Objectives (SLO) that covers them. /Type /StructElem <> endobj /K [ 121 ] /S /TD /S /TH /S /P /S /P /Type /StructElem >> /P 271 0 R /S /P /Artifact /Sect /P 21 0 R >> /S /TH << /S /P /Pg 123 0 R >> 171 0 obj /S /TD 68 0 obj >> /Pg 121 0 R << 838 0 obj >> endobj /K [ 67 0 R ] >> 176 0 obj /S /TH 48 0 obj /Type /OBJR /Type /StructElem /Footer /Sect >> /Pg 123 0 R /P 765 0 R /P 625 0 R >> /CA 1 >> endobj << >> /Pg 121 0 R /P 762 0 R /K [ 820 0 R 821 0 R 822 0 R 823 0 R 824 0 R 825 0 R ] >> /P 758 0 R /P 267 0 R << /S /TH endobj /K [ 102 ] /P 761 0 R /P 662 0 R /S /TR 278 0 obj /Image18 869 0 R /P 295 0 R /S /TBody /S /P endobj /Type /StructElem /Pg 124 0 R /Type /StructElem /S /TH endobj << endobj /P 263 0 R 377 0 obj /Pg 122 0 R >> /Type /StructElem /P 177 0 R /Type /StructElem >> >> /Type /StructElem /Type /StructElem /Pg 122 0 R /Type /StructElem 335 0 obj 365 0 obj /Pg 122 0 R 485 0 obj << 90 0 obj 294 0 obj /Type /StructElem /P 59 0 R 15. /K [ 0 ] << This means, for example, that all the requested features, reports, and utilities are delivered. /S /P << /Type /StructElem A customer calls into Aruba support to talk about reports of widespread client connectivity issues on the WLAN that are causing a significant service impact. /Type /StructElem /P 381 0 R /Pg 122 0 R endobj /Pg 123 0 R /Type /StructElem /Rotate 0 /K [ 386 0 R ] /K [ 143 ] /Type /StructElem /Pg 124 0 R /S /P /S /P x}|T;M%dIv@hP$KH dqZB 223 0 obj << /Type /StructElem /K [ 22 23 ] /Type /StructElem This action is in Manage device groups, in the Actions drop-down list of a device group, if you are an administrator of the device group: (Contracts and warranties are referred to as "contracts", and remotely supported devices are "devices" below, for brevity.). /Type /StructElem /Type /StructElem 17 0 obj /Type /StructElem /S /P 142 0 obj /Type /StructElem /CS /DeviceRGB << endobj endobj /Type /StructElem With Aruba Foundation Care: For customers with a support contract, the delivery timeframe depends on the support program. /Pg 123 0 R /Pg 122 0 R /Pg 121 0 R /Type /StructElem >> 616 0 obj /Pg 122 0 R /Pg 122 0 R 196 0 obj >> << /K [ 626 0 R 627 0 R 628 0 R 629 0 R 630 0 R 631 0 R 632 0 R 633 0 R /Type /StructElem endobj 560 0 obj >> If you have more than 12500, you can resubmit as many times as you need to, until all of your contracts and warranties are linked to your account. In every case, Aruba Foundation Care delivers the support that businesses need to keep operations running and communications flowing. >> /P 52 0 R 92 0 obj >> /Type /StructElem Severity 1, and Severity 2 Cases should be opened by Telephone - see "Severity Definitions". >> >> /K [ 384 0 R ] This may be the result of the owner selecting single ownership when creating the link and not creating a share with a user group that includes you. /K [ 71 ] /Type /StructElem 580 0 obj >> /Pg 122 0 R >> << >> >> /Pg 122 0 R /Pg 121 0 R Once you have done so you can then resubmit a file containing these entries for batch processing, or depending on their number, simply link them interactively. endobj /Pg 122 0 R endobj 432 0 obj /K [ 578 0 R 579 0 R 580 0 R 581 0 R 582 0 R 583 0 R ] /Type /StructElem endobj endobj /Pg 122 0 R 44 0 obj To reach the site, click My IT Environment > Contracts & warranties > HPE Support Agreement Manager. endobj 671 0 obj /Pg 121 0 R /Pg 121 0 R << << /Type /OBJR endobj >> 495 0 obj >> /S /P /Type /StructElem Aruba provides a variety of warranty and protection guarantees that fit a variety of budgets and include protection and support for products and services. /K [ 104 0 R 105 0 R 106 0 R 107 0 R 757 0 R 758 0 R 759 0 R 760 0 R /S /TD /P 467 0 R /K [ 112 ] /K [ 321 0 R ] /BS << Who is eligible to start an Aruba Warranty claim? /Type /StructElem endobj endobj /S /P << /Pg 121 0 R /Type /StructElem endobj 646 0 obj /Pg 124 0 R /Pg 123 0 R >> << As client connectivity problems continue, Aruba identifies a critical bug and develops a fix. >> /S /TD /Type /StructElem 695 0 obj endobj /P 631 0 R /P 639 0 R /Pg 123 0 R /K [ 333 0 R ] /P 260 0 R 309 0 R 308 0 R 301 0 R 301 0 R 300 0 R 300 0 R 299 0 R 299 0 R /Type /StructElem >> << /Pg 123 0 R In addition to the protections available through Aruba Foundation Care, Aruba Pro Care also provides quick access to senior TAC engineers that will resolve any issues as soon as possible. /P 261 0 R /K [ 52 53 ] >> /P 633 0 R << >> /S /TD /Pg 121 0 R /P 769 0 R /S /TD endobj /A << 712 0 obj 423 0 obj /P 315 0 R << 211 0 obj endobj endobj << /K [ 90 91 ] /K [ 124 125 ] /Pg 122 0 R /S /TD >> << /K [ 477 0 R 478 0 R 479 0 R 480 0 R 481 0 R 482 0 R ] << << /S /TH >> 336 0 obj 227 0 obj /Type /StructElem /K [ 131 132 ] /S /P /K [ 103 ] /Obj 112 0 R /Type /StructElem /Type /StructElem >> >> << 698 0 obj /P 52 0 R /S /TD /Pg 122 0 R >> /K [ 40 41 ] /Type /StructElem /Type /StructElem >> 167 0 obj /S /TD >> 70 0 obj >> 248 0 obj /P 447 0 R /S /TD /Pg 122 0 R /K [ 70 ] /Type /StructElem >> /K [ 441 0 R ] /P 625 0 R /S /P /P 492 0 R >> <> /P 268 0 R Note that some of the fields are optional. /P 23 0 R 450 0 obj endobj >> /Type /StructElem /Pg 122 0 R endobj /Type /StructElem /P 715 0 R /S /P 440 0 R 439 0 R 439 0 R 438 0 R 438 0 R 437 0 R 437 0 R 430 0 R /S /P 186 0 R 185 0 R 184 0 R 183 0 R 182 0 R 181 0 R 174 0 R 173 0 R >> >> endobj >> 689 0 obj /K [ 99 ] endobj /K [ 60 61 ] /K [ 146 ] endobj Microsoft Word for Office 365 /Type /StructElem endobj /P 627 0 R endobj /K [ 194 0 R ] /Pg 121 0 R /Type /StructElem /Type /StructElem /Pg 122 0 R /S /P endobj << endobj /K [ 284 0 R 285 0 R 286 0 R ] /S /P 311 0 obj /S /TH /S /TH /S /P /CapHeight 750 /S /P /Type /StructElem /P 537 0 R endobj endobj >> /Pg 123 0 R /K [ 35 ] /Type /StructElem /P 627 0 R endobj /K [ 653 0 R ] /P 264 0 R <> /K [ 117 ] << >> /Type /StructElem /Type /StructElem >> /Pg 121 0 R Arubas technical assistance centers provides AI-driven 24x7x365 support with world-class customer satisfaction and net promoter scores. >> /Type /StructElem /Type /StructElem >> /P 103 0 R /P 508 0 R /P 23 0 R Premium support options further reduce the time your IT team spends troubleshooting and provides preventive features to reduce network and security vulnerabilities. << << /Type /StructElem << endobj /P 538 0 R /Type /StructElem WHAT IS THE WARRANTY PERIOD? endobj /Pg 121 0 R 289 0 obj /Type /StructElem << /BS << >> << /S /P << >> Defect Search . /Type /StructElem endobj >> endobj Warranty only: Support will not be able to assist the customer because the question is not a break-fix situation. 333 0 obj /S /TD << << /Type /StructElem /S /TD endobj /P 507 0 R /Type /StructElem endobj /S /TR 653 0 obj /K [ 826 0 R 827 0 R ] /P 52 0 R /S /TD /S /P 593 0 obj << endobj Proof of purchase is required to receive warranty service. /Pg 121 0 R endobj /K [ 64 65 ] /K [ 173 0 R ] /K [ 201 ] /Type /Font endobj >> The warranty extends only to the original end-user of the product. endobj << 83 0 obj /Pg 122 0 R >> endobj /Pg 122 0 R /S /P /K [ 10 11 ] /S /P /Pg 123 0 R << /S /P 476 0 obj >> 842 0 R 833 0 R 834 0 R 831 0 R 832 0 R 830 0 R 829 0 R 828 0 R /S /P endobj endobj /S /P /S /P /P 267 0 R << endobj /Type /StructElem << /S /TBody /Pg 122 0 R /Pg 121 0 R endobj /K [ 142 ] /S /P /Pg 122 0 R endobj /Type /StructElem 60 0 obj >> << >> >> Learn more Support Portal /Pg 121 0 R Software configuration assistance requires a services contract. /K [ 486 0 R ] Contact Support /Type /StructElem /S /TD /P 259 0 R /K [ 158 ] << /Pg 122 0 R endobj To unlink contracts and warranties, complete the following steps: Copyright 2017-2022Hewlett Packard Enterprise Development LP, Hewlett Packard Enterprise Development LP, media.now.hpe.com/mp.aspx?key=MNKKJSLDEL&eid=LSNNPRMDFG, media.now.hpe.com/mp.aspx?key=MNKKJSLDEL&eid=OKSRLSDGDE, media.now.hpe.com/mp.aspx?key=MNKKJSLDEL&eid=LJSMQKMFME, media.now.hpe.com/mp.aspx?key=MNKKJSLDEL&eid=QMNOMMHJDK. >> /Pg 121 0 R 222 0 R 222 0 R 221 0 R 221 0 R 220 0 R 220 0 R 219 0 R 219 0 R /Subtype /Link /Pg 124 0 R Well, you are at the perfect place to find the answer to such a question. << See Aruba Warranty and Support Summary for additional details. /P 84 0 R endobj endobj /K [ 699 0 R 700 0 R 701 0 R 702 0 R 703 0 R 704 0 R ] /S /P /S /Link /K [ 64 ] 429 0 R 428 0 R 427 0 R 426 0 R 425 0 R 418 0 R 417 0 R 416 0 R 602 0 obj /P 640 0 R 322 0 obj /Pg 123 0 R 482 0 obj << /S /TD /K [ 138 ] /P 53 0 R /S /TH /Type /StructElem endobj /P 261 0 R >> >> /S /P /S /TD /Pg 123 0 R 609 0 obj /Type /StructElem endobj 659 0 obj /S /TH >> /Pg 121 0 R 458 0 obj /Pg 122 0 R /Type /StructElem endobj 428 0 obj /S /P >> /S /TH >> endobj << 21 0 obj /Pg 123 0 R 358 0 obj /K [ 129 ] << /K [ 754 0 R 755 0 R 555 0 R 556 0 R 557 0 R 558 0 R ]